Lattuada NA ensures that every customer is served quickly, timely, carefully and politely.
All orders are considered as priorities and are processed on an “As Soon As Possible” basis.
the order is created together with the customer.
The dialogue with the advisor is direct and continuous.
The offer is clear and unambiguous.
Lattuada NA ensures the customers' full satisfaction with their purchase. The advisor follows the order up on a regular basis to make sure everything is running smoothly, and always makes himself available for new requests.
the customer is involved in planning visits to its premises at regular intervals, to check that the Lattuada machines are properly operating.
in case of fault notifications from customers, two levels of response are provided for:
the Lattuada NA engineers are also qualified trainers in case of: